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EMPLOYEE SELF-SERVICE
CBG offers two self-service applications - My Benefits View and HROffice Employee Self-Service. For information on the former, please visit our portals page. The latter, HROffice Employee Self-Service (ESS), gives employees immediate access to all their personal HR, benefits, and payroll information via the web. The simplicity of ESS drastically reduces the call volume to the human resources department and lets HR focus on more strategic issues.
ADP HR/B ~ Ascentis HROffice

Employee turnover comes with costs - recruiting costs, training costs and the
loss in employee productivity. Building employee satisfaction helps you to
minimize these.
One of the best ways to enhance employee longevity is to provide your
employees with convenient, Web-based, self service access, personalized
support and visibility to benefits information along with the ability to manage
their own benefits, 24/7.
With the HR/B self-service platform employees can do all of the following:
- Make online inquiries and receive
instant responses concerning their
benefits, company policies and
other employment-related
information
- Select and change benefit elections
whether they're at work or at home
online or over the phone
- Access benefit plan comparisons
- Initiate life event changes and
update other personal information
- Generate a comprehensive
benefits enrollment summary that
reflects their current benefit
elections - and their value
- Participate with greater
convenience in benefit program
open enrollments
- Access a benefits answer line for
questions about benefits
When employees are more informed
about their benefits and other
company information, the more
satisfied they are with the value of
those benefits and their role within the
organization. Consequently, as
employee satisfaction goes up,
turnover rates go down.
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Accurate and paperless online benefits enrollment
The amount of paperwork generated in traditional benefits enrollment is staggering. ESS allows you to conduct open enrollment online, thus eliminating the cumbersome and inaccurate paper process.
Online leave requests ensure leave is taken and accounted for
Using ESS, employees can easily determine their vacation availability (from any point-in-time) and request leave online. With online leave:
- Managers receive an email from their employees when they request time off. If the manager
happens to be out of the office or unable to acknowledge the request, the email will
automatically be forwarded to another decision maker in their absence.
- A calendar view lets managers easily see who will be in or out of work at any given time. This
makes it easy for to approve/reject leave requests accordingly.
- One time off requests are approved both HROffice and payroll systems will be updated to
reflect the leave taken.
Innovative employee communication
Employee Correspondence Wizard (ECW) opens up lines of communication between HR and employees. The ECW provides HR administrators with a tool to quickly and efficiently communicate with individuals or groups of employees via emails and letters in the form of a mail/e-mail process. All correspondence is recorded in an employee’s record for easy reference.
Easy to install and extremely secure
Security is of vital importance to ESS and privacy of the information stored in the database is maintained at all times. ESS is based on the latest in Microsoft technologies and deploys “Verify Me” technology and invitation-based access with special consideration for kiosks.
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