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EMPLOYEE SELF-SERVICE

CBG offers two self-service applications - My Benefits View and HROffice Employee Self-Service. For information on the former, please visit our portals page. The latter, HROffice Employee Self-Service (ESS), gives employees immediate access to all their personal HR, benefits, and payroll information via the web. The simplicity of ESS drastically reduces the call volume to the human resources department and lets HR focus on more strategic issues.


ADP HR/B    ~    Ascentis HROffice



Employee turnover comes with costs - recruiting costs, training costs and the loss in employee productivity. Building employee satisfaction helps you to minimize these.

One of the best ways to enhance employee longevity is to provide your employees with convenient, Web-based, self service access, personalized support and visibility to benefits information along with the ability to manage their own benefits, 24/7.

With the HR/B self-service platform employees can do all of the following:

  • Make online inquiries and receive instant responses concerning their benefits, company policies and other employment-related information
  • Select and change benefit elections whether they're at work or at home online or over the phone
  • Access benefit plan comparisons
  • Initiate life event changes and update other personal information
  • Generate a comprehensive benefits enrollment summary that reflects their current benefit elections - and their value
  • Participate with greater convenience in benefit program open enrollments
  • Access a benefits answer line for questions about benefits

When employees are more informed about their benefits and other company information, the more satisfied they are with the value of those benefits and their role within the organization. Consequently, as employee satisfaction goes up, turnover rates go down.

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Accurate and paperless online benefits enrollment

The amount of paperwork generated in traditional benefits enrollment is staggering. ESS allows you to conduct open enrollment online, thus eliminating the cumbersome and inaccurate paper process.

Online leave requests ensure leave is taken and accounted for

Using ESS, employees can easily determine their vacation availability (from any point-in-time) and request leave online. With online leave:

  • Managers receive an email from their employees when they request time off. If the manager happens to be out of the office or unable to acknowledge the request, the email will automatically be forwarded to another decision maker in their absence.
  • A calendar view lets managers easily see who will be in or out of work at any given time. This makes it easy for to approve/reject leave requests accordingly.
  • One time off requests are approved both HROffice and payroll systems will be updated to reflect the leave taken.

Innovative employee communication

Employee Correspondence Wizard (ECW) opens up lines of communication between HR and employees. The ECW provides HR administrators with a tool to quickly and efficiently communicate with individuals or groups of employees via emails and letters in the form of a mail/e-mail process. All correspondence is recorded in an employee’s record for easy reference.

Easy to install and extremely secure

Security is of vital importance to ESS and privacy of the information stored in the database is maintained at all times. ESS is based on the latest in Microsoft technologies and deploys “Verify Me” technology and invitation-based access with special consideration for kiosks.

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